Token - Queue Management System Documentation

By: teamFlyteSolution

This guide provides instructions for installation. It is recommended you read it thoroughly to fully leverage the "Uber-TQMS" capabilities. If you need any help or support please contact us through the Support Email: sales@flytesolutions.com

Online Documentation Here

Login First

Before beginning the configuring of your web application, you must first have Login to the web application. Here is the login screen

Login Page

ADMIN DASHBOARD

After login to the web application, Admin can see full overview of this application.

Login Page

ISSUES All Issue activity through video

- Add Issue

To create Issue, please do the following:
1. Go to Dashboard Sidebar Menu > Click Issues > Add Issue.
2. Enter Issue Name.
3. Enter Issue Description.
4. Check Activity Status.
5. Click to "Save" button.

Add Issue



- List Issue

To See Issue List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Issues > Issue List.
2. Click to "Edit" button for edit issue.
3. Click to "Delete" button for delete issue.

List Issue



- All Issue activity through video

Service Type All service type activity through video

- Add Service Type

To create Service Type, please do the following:
1. Go to Dashboard Sidebar Menu > Click Service Type > Add Service.
2. Enter Service Name.
3. Enter Service Amount.
4. Enter Service Description.
5. Check Activity Status.
6. Click to "Save" button.

Service Type



- List Service Type

To See Service List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Service Type > Service List.
2. Click to "Edit" button for edit Service.
3. Click to "Delete" button for delete Service.

Service Type



- All Service Type activity through video

Service PointAll Service Point activity through video

- Add Service Point

To create Service Point, please do the following:
1. Go to Dashboard Sidebar Menu > Click Service Point > Add Service Point.
2. Enter Service Point Name.
3. Enter Service Point Description.
4. Select Service Point Receptionist.
5. Select Multiple Service Point Agent.
6. Select Service Point Manager.
7. Check Activity Status.
8. Click to "Save" button.

Service Point



- List Service Point

To See Service Point , please do the following:
1. Go to Dashboard Sidebar Menu > Click Service Point > Service Point List.
2. Click to "Edit" button for edit Service Point.
3. Click to "Delete" button for delete Service Point.

Service Type



- All Service Point activity through video

Retailer CampAll Retailer Camp activity through video

- Add Retailer Camp

To create Retailer Camp, please do the following:
1. Go to Dashboard Sidebar Menu > Click Retailer Camp > Add Retailer Camp.
2. Enter Retailer Camp Name.
3. Enter Retailer Camp Description.
5. Select Multiple Retailer Camp Agent.
6. Select Retailer Camp Manager.
7. Check Activity Status.
8. Click to "Save" button.

Retailer Camp



- List Retailer Camp

To See Retailer Camp , please do the following:
1. Go to Dashboard Sidebar Menu > Click Retailer Camp > Retailer Camp List.
2. Click to "Edit" button for edit Retailer Camp.
3. Click to "Delete" button for delete Retailer Camp.

Service Type



- All Retailer Camp activity through video

Users Users activity through video

- Add Users

To create New Users, please do the following:
1. Go to Dashboard Sidebar Menu > Click Users > Add Users.
2. Enter Users First Name.
3. Enter Users Last Name.
4. Enter Users Email.
5. Enter Users Password.
6. Enter Users Confirm Password.
7. Select Users User Type.
8. Select Users User Role.
9. Enter Users Mobile No.
10. Select Users Photo.
11. Check Activity Status.
12. Click to "Save" button.

Retailer Camp



- Users List

To See Users , please do the following:
1. Go to Dashboard Sidebar Menu > Click Users > Users List.
2. Click to "Edit" button for edit User.
3. Click to "Delete" button for delete User.

Service Type



- Users activity through video

Admin Report & Overview

- Overview

After login to the web application, Admin can see full overview of this application.

Add Issue



- Service Point Report Service Point Report through video

To See Service Point Report, please do the following:
1. Go to Dashboard Sidebar Menu > Dashboard .
2. Click to "Service Point" button .
2. Click to "Details" button for single Service Point.
3. Click to "View" button for Single Agent Details.



- Service Point Report through video



- Retailer Camp Report Retailer Camp Report through video

To See Retailer Camp Report, please do the following:
1. Go to Dashboard Sidebar Menu > Dashboard .
2. Click to "Retailer Camp" button .
2. Click to "Details" button for single Retailer Camp.
3. Click to "View" button for Single Agent Details.



- Retailer Camp Report through video

BRANCH/SERVICE-POINT MANAGER DASHBOARD

After login to the web application, Manager can see full overview of Manager Dashboard.

Login Page

Counter All Counter activity through video

- Add Counter

To create Counter, please do the following:
1. Go to Dashboard Sidebar Menu > Click Counter > Add Counter.
2. Enter Issue Counter No.
3. Select Single Service Agent.
5. Click to "Save" button.

Add Counter



- List Counter

To See Counter List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Counter > Counter List.
2. Click to "Edit" button for edit Counter.
3. Click to "Delete" button for delete Counter.

List Counter



- All Counter activity through video

Token Display Screen

After login to the web application, Manager can see token display scrren.
To See Token Display, please do the following:
1. Go to Dashboard Sidebar Menu > Click Display.

Login Page



- Branch Manager Report Branch Manager Report through video

After login to the web application, Manager can see Branch Report.
To See Branch Report, please do the following:
1. Go to Dashboard Sidebar Menu > Click Dashboard.



- Branch Manager Report through video

RETAILER MANAGER DASHBOARD

After login to the web application, Manager can see full overview of Retailer Manager Dashboard.

Login Page

Retailer Point All Retailer Point activity through video

- Add Retailer Point

To create Retailer Point, please do the following:
1. Go to Dashboard Sidebar Menu > Click Retailer Point > Add Retailer Point.
2. Enter Issue Retailer Point Name/No.
3. Select Multiple Retailer Agent.
5. Click to "Save" button.

Add Counter



- List Retailer Point

To See Retailer Point List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Retailer Point > Retailer Point List.
2. Click to "Edit" button for edit Counter.
3. Click to "Delete" button for delete Counter.

List Counter



- All Retailer Point activity through video



- Retailer Manager Report Retailer Manager Report through video

After login to the web application, Manager can see Branch Report.
To See Retailer Point Report, please do the following:
1. Go to Dashboard Sidebar Menu > Click Dashboard.



- Retailer Manager Report through video

RECEPTION DASHBOARD

After login to the web application, Receptionist can see full overview of Reception Dashboard.

Login Page

Token EntryToken Entry through video

- Add Token

To entry Token, please do the following:
1. Go to Dashboard Sidebar Menu > Click Token.
2. Enter Driver Full Name.
3. Enter Driver Mobile No.
4. Enter Driver Vehicles Number.
5. Select Driver Flow.
6. Select Issue Type.
7. Click to "Entry" button.

Add Token



- List Token

To See Token List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Dashboard .
2. Click to "Back To Entry" button for Entry New Token.

List Token



- Token Entry through video

Token Display Screen

After login to the web application, Receptionist can see token display screen.
To See Token Display, please do the following:
1. Go to Dashboard Sidebar Menu > Click Display.

Login Page

AGENT DASHBOARD

After login to the web application, Agent can see queue token list.

Login Page

- List Token

To See Token List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Token.

List Counter

Performance

To See Performance, please do the following:
1. Go to Dashboard Sidebar Menu > Click Performance.

Login Page

- Agent activity through video

RETAILER AGENT DASHBOARD

After login to the web application, Agent can see Dashboard.

Login Page

- List Token

To See Token List, please do the following:
1. Go to Dashboard Sidebar Menu > Click Token.

List Counter

Token Entry

To entry Token, please do the following:
1. Go to Dashboard Sidebar Menu > Click Dashboard > Click Entry.
2. Enter Driver Full Name.
3. Enter Driver Mobile No.
4. Enter Driver Vehicles Number.
5. Select Driver Flow.
6. Select Issue Type.
7. Click to "Entry" button.

Add Token

- Retailer Agent activity through video